Privacy Policy

Last updated: November 25, 2025

Our Commitment to Data Protection

At Orbweaver, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our services. We are committed to transparency and compliance with applicable data protection regulations, including the Swiss Federal Act on Data Protection and the European Union's General Data Protection Regulation.

We believe you have the right to understand exactly what information we collect and how we use it. This policy provides comprehensive details about our data practices and your rights regarding your personal information.

What Personal Data We Collect

Information You Provide Directly

When you contact us through our forms or communicate with us directly, we collect information such as your name, email address, message content, and any other information you choose to provide. This information is collected only when you voluntarily submit it.

Automatically Collected Information

Our website automatically collects certain technical information when you visit, including your IP address, browser type, device information, operating system, referring URLs, pages viewed, and time spent on pages. This data helps us understand how visitors use our site and improve user experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. These technologies help us analyze website traffic, remember your preferences, and provide personalized content. You can control cookie usage through our Cookie Policy and your browser settings.

Legal Basis for Processing

We process your personal data based on several legal grounds: your explicit consent when you submit forms, our legitimate interests in operating and improving our website, contractual necessity when you engage our services, and compliance with legal obligations.

How We Use Your Personal Data

Service Delivery and Communication

We use your personal information to respond to your inquiries, provide requested services, communicate about projects, send important updates, and maintain our business relationship with you.

Website Improvement and Analytics

We analyze usage data to understand how visitors interact with our website, identify areas for improvement, optimize user experience, and develop new features and services that better meet user needs.

Marketing Communications

With your consent, we may use your contact information to send relevant marketing communications about our services, industry insights, and company updates. You can opt out of marketing communications at any time.

Data Sharing with Third Parties

We do not sell your personal information. We may share data with trusted service providers who assist in website hosting, analytics, email communications, and other operational functions. These providers are contractually obligated to protect your data and use it only for specified purposes.

Data Retention Periods

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information from inquiries is typically retained for two years unless you request earlier deletion.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and regular security assessments.

Data Encryption and Storage

Sensitive data is encrypted both in transit using SSL/TLS protocols and at rest using industry-standard encryption methods. Our data storage infrastructure is located in secure facilities with restricted physical and digital access.

Access Controls and Monitoring

Access to personal data is restricted to authorized personnel who need it to perform their job functions. We maintain detailed access logs and regularly monitor systems for potential security threats or unauthorized access attempts.

Breach Notification Procedures

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours as required by applicable regulations. Our incident response plan ensures rapid containment and resolution of security incidents.

Your Data Protection Rights

Right to Access Personal Data

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data. We will provide this information in a clear, accessible format within one month of your request.

Right to Rectification and Erasure

If your personal data is inaccurate or incomplete, you have the right to request corrections. You also have the right to request deletion of your personal data under certain circumstances, including when the data is no longer necessary for its original purpose.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller without hindrance.

Right to Object to Processing

You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

How to Exercise These Rights

To exercise any of these rights, please contact us at info@orb-we-aver.com or call +41229001414. We will respond to your request within one month and may request verification of your identity to protect your privacy.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.

Additional Privacy Information

International Data Transfers

As a Swiss-based company, we primarily process data within Switzerland and the European Economic Area. If we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a notice on our website and updating the "Last updated" date. We encourage you to review this policy regularly.

Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner or your local data protection authority.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@orb-we-aver.com or call +41229001414. We are committed to addressing your privacy concerns promptly and transparently.